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Some other benefits include convergent billing and business support systems for merchandise and products, revenue management, and customer care management. The company started its operations as Cincinnati Bell Information Systems and MATRIXX, and they are subsidiaries of Cincinnati Bell. The company has its headquarters in Ohio, and it has acquired several clients. Convergys is ideally a company that mainly offers information or customer management services to huge companies. The company is based in Cincinnati, Ohio but has various satellite offices in at least 30 countries globally.
Having applied for the company this past year, I do wish to advise you that most of their job opportunities are for representatives who are willing to work full time. While the convenience and the benefits of working at home for Convergys are greater than most of the other phone gigs available to you, the pay probably isn’t all that great. Convergys won’t publish their hourly rates, but they do offer performance bonuses and access to other wage increases, as well as tuition reimbursement.
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The company offers specific job replacement services for government, information technology healthcare, automotive repair, retail, and banking. The company’s global reach spans more than 30 nations and connects several people with meaningful employment opportunities. The company is present globally, and it offers incredible benefits to its employees. The company provides various services, including self-service, agent-assisted, and care software for the financial niche, communications, retail, technology, government, and healthcare markets.
We have work from home opportunities available across the globe in many of the countries we operate in. Angie Nelson began working from home in 2007 when she took her future into her own hands and found a way to escape the corporate cubicle farm. Today she balances several successful online ventures and loves to share her passion for home business with others. If you have an outgoing personality, lots of energy to spare, and a positive attitude, you could be exactly the kind of freelance contractor that Convergys is currently looking for. They’re a company who relies heavily on the work at home workforce. The work the company currently has available is mostly phone work so you really do have to like talking to people.
Career Opportunities at Convergys
By filling out this form you are taking the first step toward a successful career with us. We are committed to your growth and career development and provide endless opportunities to our employees, connecting people through superior customer service with great benefits. The regional recruitment company mainly works closely with domestic and international organizations to outsource candidates for various sectors.
Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. The company tends to be famous for recruiting office employees in the United States as the global staffing agency maintains a considerable presence in the Philippines and India. They ideally have to help the clients regarding the technical queries with different products and services.
Convergys Work From Home Jobs
The company has a really impressive incentives program which make it possible for you to increase your earning and enjoy some things you wouldn’t normally buy for yourself. You may have the choice of full-time or part-time with a day, evening, or overnight shift. Find out how one company ensured the trust and online safety for some of the metaverse’s most vulnerable users.
Headquartered in Cincinnati, Ohio, Convergys is a global company offering customer service management solutions. The company regularly hires Customer Service, Sales and Service, and Technical Support Representatives for their virtual call center jobs. As a call center representative, you will be taking customer service, sales and/or tech support calls for these companies. Aside from the technical requirements, you’ll also need to have a high school diploma or GED, and they also look for at least a year of customer service experience.
INSIGHTS
The primary one is that Convergys won’t hire residents of some states. There are 35 states that do qualify, though, so you have a decent shot if this is something you want to go for. You can still join their Talent Network, to be notified when jobs in your state open up.
The Convergys work from home program offers call center jobs with employee status, a full benefits package, paid training, and other perks. Convergys is a global company that has a surprising number of Fortune 500 companies on their client list. They basically act as a customer outsourcing program for these companies. So the better you are at smoothing over customer service issues, the more you will enjoy working for Convergys. The company currently has about 89,000 employees and freelance contractors working for them.
As with many virtal call center jobs, Macs are not supported, but there might also be some PC brands that Convergys does not support. You can get started as a Convergys work at home agent without paying for anything upfront, not even a background check. Discover how an energy infrastructure giant upgraded its people solutions with a new approach to technology. Watch this PACE Insights videocast and learn how to bring the value of sustainability across your company—and to your customers.
There are three shifts available — daytime, evening, and overnight. You’ll be able to work your shift with full-time or part-time hours, with part-time going as low as 16 hours per week. You’ll also need to be available 7 days a week to accommodate the Convergys client’s customer service schedule (though you certainly won’t be working all of those days/hours). Shift bids occur every few months , so you can try to get a shift that you like more if the one you start with isn’t for you. The other catch is that there are some very specific technical requirements, and part of the application process involves testing your computer.
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